Setting up voicemail-to-email for each DID and mailbox

Every DID and mailbox on the 25-Line account includes voicemail, and the feature most teams want is delivery to email:

1. In your account, open the voicemail settings for the relevant DID or extension.
2. Enable voicemail-to-email and enter the destination address (for example a shared support inbox).
3. Record or upload a custom greeting for that mailbox.
4. Set a PIN to protect direct dial-in retrieval.

Messages then arrive as audio attachments in the chosen inbox, so nothing is missed even when all twenty-five channels are busy. For a support desk, pointing several mailboxes at one shared inbox means any team member can pick up a missed-call message.