Setting outbound Caller ID per DID to get national rates
National rates — the cheapest outbound tier — depend on the Caller ID your trunk presents, not on where your PBX or staff are located. A UK Caller ID on a call to a UK number keeps the call domestic and cheap.
- Add a DID for the country you call most (from £3.38/month for a local or 03 number).
- Set that DID as the outbound Caller ID on your PBX trunk, or per outbound route if you call several countries and want to switch Caller ID accordingly.
- Make sure the trunk is not configured to withhold/anonymise Caller ID — hiding it drops you to standard international rates.
The US and Canada get national rates with no local Caller ID required. Verify the presented number with test line 1-555-555-0911 after any change.

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