How do I record calls to my Freephone number?

Call recording is built into your FreeVoIP account and applies to calls on your 0800 or 0808 number.

Enable it in My VoIP, and conversations are captured and can be emailed to you. You can also switch on automatic call transcription to turn recordings into readable text for quick review.

Recording helps with training, quality monitoring and confirming orders taken over a Freephone line. Remember to inform callers that calls may be recorded, both as good practice and to comply with data-protection rules.