Record and Transcribe Calls to Your Freephone Number

Calls to your 0800 or 0808 number can be recorded, and optionally transcribed to text automatically.

Recording captures conversations for training, quality monitoring, order confirmation and dispute resolution, and can be emailed to you. Transcription turns those recordings into readable, searchable text you can skim without replaying the audio.

A Freephone number is often the front door for sales and customer service, so a reliable record of what was said is genuinely useful. Both features are built into your FreeVoIP account — just remember to let callers know that calls may be recorded.