Ring Groups and Call Queues Behind Your Freephone Number

Because your 0800 or 0808 number rings your FreeVoIP account, you can put a whole team behind it.

A ring group rings several extensions together or in sequence so the first free person answers. A call queue holds callers in an orderly line with music on hold and connects them to agents as they free up — with fixed members, or agents logging in and out per shift.

For a Freephone number that's often the headline contact on adverts, this stops peak-time demand from hitting an engaged tone. Add custom on-hold recordings and an overflow to voicemail, and every free call is handled professionally even when you're flat out.