How do I set up out-of-hours handling on my 03 number?

Use time conditions to change how your 03 number behaves outside working hours:

1. In My VoIP, create a time condition with your opening hours (days and times).
2. Point the 03 number's inbound route at that time condition.
3. Set the in-hours destination (your team, IVR or queue) and the out-of-hours destination (a closed-message greeting, voicemail-to-email, or an on-call mobile).

Calls are now handled automatically by the clock — no manual switching. You can add separate rules for lunchtimes, weekends or bank holidays too.