How do I point my DID at an IVR menu?

To answer your DID with a "press 1 for sales" style menu:

1. In My VoIP, create a Digital Receptionist / IVR and upload (or record) your greeting.
2. Map each keypress to a destination — an extension, ring group, queue, mobile number or voicemail.
3. Set the DID's inbound route to point at that IVR instead of a single handset.

Callers now hear your menu and route themselves. You can add a timeout destination for callers who don't press anything, and nest a second menu under any option if you need sub-choices.