The AI chatbot that answers from your own website content

Alongside the live human chat, TDesk includes an AI chatbot at no extra cost.

How it works

The chatbot answers visitor questions using the content already on your website — it reads your own pages rather than requiring you to hand-write a script of canned answers.

It knows when to step aside

When a question is beyond what it can confidently answer, it escalates to a human — the conversation moves into the same shared inbox your team already watches, with the live-takeover, read-receipt and typing-indicator tools described in our chat-widget article.

The result is round-the-clock first-line cover for common questions, with a clean hand-off to a real person for anything that needs one. It's bundled free on every plan.