The built-in live chat widget: from your site to your inbox

Every TDesk account includes a live chat widget you can drop onto any hosted site with a single script tag — no separate chat product, no monthly add-on.

What visitors see

A chat bubble on your website. When someone opens it and sends a message, it lands in a shared inbox inside your panel.

What you get on the operator side

• A shared inbox so anyone on your team can pick up a conversation.
• Live takeover — jump into any conversation in real time.
• Read receipts and typing indicators, so both sides can see what's happening.
• A 30-second ring notification that alerts you from any panel page when a new chat comes in, so you don't miss a visitor who is on the site right now.

Because it's part of the platform, the widget is styled, hosted and secured through the same panel you use for everything else — there's nothing external to configure or pay for.