Free live human chat — and where a paid AI upgrade fits in

The core of the Chat Widget is completely free, forever: live human chat, with no cost, no card and no trial countdown. You get the chat bubble, the shared TDesk inbox, email notifications, lead capture and customisation without paying anything.

Separately, an optional AI auto-answering upgrade is coming: it will reply from your own knowledge base 24/7, so common questions get answered even when nobody's available to chat. That's a paid add-on you can switch on whenever you want — it doesn't replace the free live chat, it sits alongside it for when you can't be there in person.