Antispam MxGuard Business General help New

Getting started: pointing your MX record at MxGuard

james_w 01 Dec 2025, 00:09

Going live with MxGuard takes only a few steps, and most customers are up and running within a working day.

  1. Add your domain in the MxGuard console and tell us where your real mail server is (the destination MxGuard should forward clean mail to).
  2. Test in parallel — you can send test traffic through MxGuard and watch it on the live feed dashboard before you commit any live mail.
  3. Update your MX record at your DNS provider to point at the MxGuard gateways (mx1 and mx2). Because MxGuard is active-active, both gateways should be listed.
  4. Watch the live feed as real mail begins flowing. Mail is scored, sorted and forwarded on to your server automatically.

Allow a little time for your old MX record's TTL to expire so all senders switch across. Domain management is fully self-service — no support ticket is required to add or cut over a domain.

0 comments

Sign in with your TDesk account to comment.

← Back to all posts