Can I route my Freephone number to a team or menu?

Yes. Although a Freephone number looks like a premium front-of-house number, it is delivered over IP to your FreeVoIP account, so it has the full range of routing options:

• Route to a single handset — desk phone, softphone or mobile.
• Split across a team — ring multiple destinations simultaneously, or use failover so calls roll over if unanswered.
• Send into an IVR menu — let callers choose the right department.
• Add call queues and out-of-hours handling — manage busy periods and route calls differently outside business hours.
• Voicemail-to-email — capture any missed calls.

Configure all of this from your FreeVoIP account, or contact support for help setting up a team or menu.