How do I set up an IVR menu on my 03 number?

Your non-geographic number supports a full IVR (interactive voice response) menu, so callers can choose the right option before being connected:

1. Decide on your menu options (for example, 1 for Sales, 2 for Support).
2. Record or set a greeting that lists the options.
3. Map each option to a destination — a handset, team, call queue or voicemail.
4. Add out-of-hours handling so calls are routed differently outside business hours.

You can combine the IVR with call queues and intelligent routing for busy periods. Configure this from your FreeVoIP account, or contact our support team and we will help you build the menu.