Routing, IVR and Out-of-Hours Handling
Because your 03 number is delivered over IP to your FreeVoIP account, you get the full set of intelligent inbound features:
- Full IVR — greet callers with an automated menu and direct them to the right department.
- Call queues — hold callers in an orderly queue during busy periods.
- Intelligent routing — send calls to any handset, team or destination.
- Simultaneous or failover routing — ring multiple destinations at once, or roll over if the first does not answer.
- Voicemail-to-email — never miss a message.
- Out-of-hours handling — route calls differently outside business hours.
You can take your national number with you wherever you are based.

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