How do I route calls to more than one destination?

Your DID number supports routing across multiple destinations so no call is missed:

• Simultaneous routing — set several destinations to ring at the same time. The first person to pick up takes the call. This is ideal for small teams where anyone can answer.
• Failover routing — set an order of destinations. If the first does not answer, the call rolls over to the next (for example, desk phone, then mobile, then voicemail).

You can also combine routing with IVR menus and time-of-day rules so calls are handled differently during and outside business hours. Set your routing preferences from your FreeVoIP account, or contact support for help configuring a team setup.