Billing FAQ: flat fee, seats and call charges
Common billing questions for the 25-Line SIP Account:
- Is it charged per seat? No. It is a single flat monthly fee for the account, with no per-seat or per-extension licence charges.
- Does adding handsets increase the fee? No — the flat fee covers the 25 concurrent channels regardless of how many handsets sit behind them.
- What do outbound calls cost? They use the low FreeVoIP pay-as-you-go rates.
- What about calls to other FreeVoIP users? Inbound VoIP-to-VoIP calls are free.
- Do extra numbers cost more? DID and special numbers are added as needed; ask Transcom support for current number pricing.
If you frequently hit all 25 channels at peak, contact us to discuss adding further capacity.
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