Intelligent call routing: time-of-day, failover and least-cost

The account supports advanced routing so calls always go to the right place at the right cost:

• Time-of-day routing — send calls to different destinations depending on the hour or day (for example, office hours versus out of hours)
• Failover routing — automatically reroute if a primary destination is unavailable
• Least-cost routing — choose the most economical path for outbound calls

Together these options give you fine control over how inbound and outbound traffic is handled across your organisation.