Built-in call handling: IVR, queues and hunt groups

The 25-Line SIP Account includes full professional call-handling features:

• IVR menus — automated "press 1 for sales" style receptionist menus
• Call queues — hold callers in order and answer them as agents free up
• Hunt groups — ring a group of extensions to find an available person

These features let you present a professional front to callers and distribute inbound calls intelligently across your team, rather than relying on a single phone ringing.