Where do chat messages go, and how will I know someone is chatting?

Every conversation lands in your TDesk inbox, so all your chats are in one place.

• Reply from anywhere — you and your team can answer live from any device.
• Instant delivery — when you reply, the visitor sees your message instantly.
• Email alerts — you get an email the moment someone starts a chat, so you never miss a visitor even if the inbox isn't open.

Because notifications reach you by email as well as in the inbox, you don't have to sit watching TDesk all day to catch new conversations.