Services Chat Widget General help New

Is the Chat Widget really free? Do I need a card?

lauraD81 16 May 2026, 22:38

Yes — live human chat is 100% free, with no cost, ever.

The only paid element is an optional extra coming soon: AI auto-answering that replies from your knowledge base 24/7. That's something you'd choose to switch on yourself — the core live human chat stays free whether or not you ever add it.

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