Capturing leads and making the widget your own

The Chat Widget isn't just for answering questions — it also helps you capture leads and match your brand.

Capture leads: You can collect a visitor's name and email so you can follow up later, even if the conversation doesn't convert straight away.

Make it yours: Set your own greeting and brand colour so the widget matches the look of your site rather than feeling bolted on.

Combined with live replies from your TDesk inbox and instant email notifications, this turns casual browsers into contactable leads — all from a free, one-line install.