How the Chat Widget works

Getting live chat on your site takes three steps:

1. Get the widget (it's free) and copy your one-line snippet.
2. Paste it into your website, before the closing </body> tag.
3. When a visitor chats, you're notified and reply live from TDesk — they see your message instantly.

Every conversation lands in your TDesk inbox, so you and your team can answer from any device, all in one place. The moment someone starts a chat, you also get an email notification so you never miss a visitor.

Because the widget loads asynchronously, adding it won't slow your pages down.