Troubleshooting: my parking page isn't showing

If a domain you've parked still shows an error or an old page:

1. Check the nameservers — parking only works if the name uses Transcom's nameservers. External NS means the parking records aren't authoritative.
2. Confirm the parking records were written — in DNS, the A/AAAA records should point at our parking service.
3. Allow for TTL caching — public resolvers can hold old records until the previous TTL expires; try again shortly, or test with a different network.
4. Clear your browser cache or try an incognito window — browsers cache aggressively.
5. Check you saved the right domain — it's easy to park the apex but forget the www variant, or vice versa.

If it's still not resolving after the TTL window, contact support with the exact domain name.