Troubleshooting a rejected or stalled transfer

Transfer rejected immediately: - Domain locked — unlock it at the losing registrar and resubmit. - Invalid authInfo code — the code is wrong or expired; regenerate and retry. - Within 60 days — the registry blocks transfers within 60 days of registration/prior transfer/registrant change; you'll have to wait. - Domain expired — renew it first, then transfer.

Transfer accepted but stuck 'pending': - The registry has emailed the registrant for authorisation — check that inbox (and spam) and approve it. - The losing registrar has up to 5 days to act; log in there and approve the transfer out to skip the wait.

.uk not appearing after a tag change: - Confirm the tag was set to our exact IPS tag, not a typo, and allow a few hours.

If it's still stuck past the normal window, contact support with the domain name and we'll query the registry directly.